Once you become a premium member, they assign you a particular sales person. The watch arrived on January No one needs to buy real diamonds, ever, unless they know they are conflict free. I called today, January 7th, and was told that the watch was still in transit. It arrived in time but, after 2 days, it stopped working. Sadly, it has not worked correctly no matter what I have done. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

This is not my first purchase with Stauer through the years but, it will definitely be my last if I don’t receive my replacement in short order. It was impossible to locate a replacement watchband that would fit. At Christmas time timing is important and Stauer has no concern for the customer and the two people I talked to were the worst customer service people. As time went on, an additional fault began showing up: Page 1 Reviews 1 – The item arrived in a prompt and timely manner. They required the original watch in hand before they would replace it, so I had to be without the watch for several weeks.

When Stuaer called them the customer service department told me I had not sent the correct amount of money and they disregarded my coupons. I purchased a Stauer Iron Horse for my wife last Christmas which she has worn 3 or 4 times. In addition to selling traditional jewelry pieces, Stauer Jewelry has a large selection of watches for customers to choose from.

So, you pay higher with the membership. I earnestly hope the third Ritorno will be the one that reliably works.

Anyone know about Stauer watches?

I just assumed it came with a least dtauer 1 year warranty. This was my first purchase with this company and I only knew about them from the mail order catalogs my dad would receive while growing up. Watchuseek recommends Chrono24the largest watch marketplace on the Internet. Oh well, not too happy with what i’ve read so far. Stauer confirmed my purchase in a January 20,email.


Your merchandise, in general, is not to revies liking.

Stauer Jewelry expert review by ConsumerAffairs Stauer Jewelry is a company that sells a range of accessories and luxury items to customers online, and they are known for selling jewelry and accessories at affordable prices.

Please send me a mail-back label so I can return this defective replacement. Phoned to see why no delivery.

I received a catalog from Stauer and it was very easy to purchase from them. Shipment took about a week and when I got it, it was packaged beautifully. Make the best choice, every time Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

The design is very appealing, and I much liked the first one I received until it began failing. Sometimes giving the crown a firm extra tug will stop the watch, but sometimes not.

Stauer Jewelry

Person offered to send me to my account person, I told them not to do that as he would not answer the phone, I had called them many times. Put up a mildly overpriced ad in a magazine? I finally told him I just wanted to complete my purchase but he kept pushing. I ordered a Urban Blue Men’s watch because of how it looked in the ad and the price was so reasonable.

Now fourteen days still no watch. I sent an email immediately and call customer service in the morning Dec 18 revidw fix the issue and request the 2-day delivery, the person who helped me Nancy mentioned she waved the additional cost due to the inconvenient. Yes they look nice but are of really inferior quality. I decided to have a stretch band watcy on my new watch and took it to a very reputable jeweler in the area. To see why, sign up below! I will definitely purchase from them again since they have sales quite often and would recommend a friend as well!


I don’t know why, in this day and age, it would take so long to process this return. Thanks for your anticipated help. The membership which I canceled does not allow the discount in tech catalog and the membership discount. It looked beautiful and had the heft and feel of a substantial watch.

Top Reviews and Complaints about Stauer Jewelry

Of course, all of the Stauer watches that I got are simply the best, or should I say its sstauer surely matches its elegance. However, when he opened the gift and started to set the date, the stemwinder fell right out! After a very long time I was disconnected. I had a fine purchasing experience. They have some nice designs but I’m most interested in the magificat power revew. Join our community to stay up-to-date with the latest reviews, recall notices, and brand recommendations.

Its location on this page may change next time you visit. Its design makes it unlike any other watch I’ve ever owned. The ordering process via www.

I purchased it for Christmas – ordering and delivery was fine.